Overview
EthicMint operates the site at ethiccash.tech to help users make business decisions that reflect ethical priorities. This Privacy Policy explains what personal data we collect, how we use it, the legal bases for processing, and the steps we take to keep information secure. We aim for transparency and practical controls so you can manage your information while benefiting from EthicMint services.
Key Definitions
To make the policy easier to read, we define key terms used below. These definitions apply throughout this document and help explain how EthicMint treats different types of information.
What Data We Collect
We collect information you provide directly, data generated through your use of the platform, and limited third-party sources to deliver, secure and improve EthicMint services. Collection is restricted to what we reasonably need to operate and enhance user experience.
Data You Provide
When you create an account, interact with features, or contact support, you may supply data that helps us personalize and operate the service. We retain only what is necessary for the stated purposes.
- Account information: name, email address, password (stored securely), and company name if applicable.
- Profile and preference settings: ethical priorities, screening criteria, risk preferences and notification choices.
- Payment and billing details when subscribing: billing name and billing address (payment processing is handled by a third-party provider).
- Communications: support requests, feedback, and correspondence via email or in-app messaging.
- Content you upload: collection data, commitment records or documents you choose to store within the platform.
- Survey responses and optional profile enrichment information provided to improve personalization.
Automatically Collected Data
Certain information is collected automatically when you use EthicMint to enable core functionality, secure accounts, and analyze usage trends to improve the product.
- Usage data: pages visited, features used, timestamps and interaction patterns within the platform.
- Device and connection data: device type, operating system, browser, IP address and general location for security and analytics.
- Performance metrics and logs: errors, crash reports and system diagnostics to improve reliability.
- Analytics identifiers: anonymous identifiers and cookies to measure engagement and feature adoption.
- Security information: attempted login records and authentication logs to defend accounts against misuse.
- Aggregated or de-identified data derived from user activity used for product research and reporting.
Third-Party Sources
We may receive supplemental data from trusted third parties to enhance the service, always evaluating such sources for relevance and reliability.
- Identity verification services to confirm user information when required for account security.
- Business data or market information provided by licensed data vendors to power analytics and screening.
- Marketing and engagement platforms used to manage campaigns, with data limited to what you consent to share.
How We Use Your Data
We process personal data for clear operational, security and improvement purposes. Each purpose relates to delivering the service and helping you make ethical business decisions efficiently.
- Provisioning and maintenance of your EthicMint account and the services you select.
- Personalizing content and commitment filters according to your ethical priorities and preferences.
- Security: detecting and preventing fraud, unauthorized access and abuse of the platform.
- Billing, subscription management and processing of payments through third-party payment processors.
- Analytics and product improvement to refine features and user experience based on behavioral insights.
- Customer support and communications related to account activity, feature updates and changes to terms or policies.
- Legal and regulatory compliance, including responding to lawful requests and enforcing our terms of service.
- Optional marketing and promotional communications where you have consented to receive them.
Legal Basis for Processing
We rely on appropriate legal bases for processing personal data depending on the activity: contractual necessity, legitimate interests, consent, or compliance with legal obligations.
- Contract performance: processing necessary to provide the services you request, such as account provisioning and billing.
- Legitimate interests: improving and securing EthicMint, preventing fraud, and protecting users where our interests do not override your privacy rights.
- Consent: where we send marketing communications or use certain cookies, we rely on your consent which you can withdraw.
- Legal obligations: processing required to comply with laws or regulatory requests applicable to our Singapore operations.
GDPR and International Data Rights
Although EthicMint operates from Singapore, we recognize GDPR and similar international rights for users in applicable jurisdictions and provide mechanisms to exercise those rights where relevant.
- Right of access: you can request a copy of personal data we hold about you.
- Right to rectification: you can ask us to correct inaccurate or incomplete information.
- Right to erasure: under certain conditions you may request deletion of your personal data.
- Right to restriction and objection: you can request limitations on processing or object to certain uses based on legitimate interests.
- Right to data portability: where applicable, we can provide your data in a structured, commonly used format.
- How to exercise rights: contact us using the details below and include sufficient information to verify your identity; we respond in line with applicable law.
Cookies and Similar Technologies
EthicMint uses cookies and similar technologies to make the site functional, secure, and more useful. You can control cookies via browser settings and our preference tools.
We employ session cookies, persistent cookies and analytics cookies for functionality, remembering preferences, and measuring usage; some cookies are essential to provide secure account access.
Cookie categories include essential (required for service), performance (analytics), functionality (preferences) and marketing (where consent is obtained).
You can manage cookie preferences through your browser or the cookie settings available on ethiccash.tech. Withdrawing consent for non-essential cookies may limit certain features.
Read our full Cookie Policy on ethiccash.tech/cookie-policy for details and management options.
Sharing and Disclosure
We share personal data only when necessary to provide the service, comply with law, or with your consent. Third-party partners are selected for security and reliability.
- Service providers and vendors who perform functions on our behalf (hosting, analytics, payment processing).
- Professional advisers and auditors when required for legal, tax or compliance purposes.
- In response to lawful requests from public authorities, courts, or regulators, where required by law.
- Acquirers or partners in connection with a merger, sale or reorganization of EthicMint assets, subject to confidentiality and data protection commitments.
- With your consent, to third parties you choose to integrate with via the platform.
- Aggregated or de-identified information that cannot reasonably be used to identify you may be shared for research and product development.
International Data Transfers
Personal data may be transferred to service providers or partners located outside Singapore to deliver services. We take steps to ensure adequate safeguards are in place and that transfers comply with applicable law.
Safeguards include contractual data protection clauses, assessment of recipient standards, and limiting data sent to what is necessary for the service.
Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy, or to meet legal, tax, or regulatory requirements.
Account information is retained for the duration of your account and for a reasonable period after account closure to address inquiries, legal obligations and dispute resolution.
Communications and support records are kept for operational purposes and to maintain a history for service quality and compliance, typically retained for a limited period consistent with business needs.
Security logs and system diagnostics are retained for incident contribute and fraud prevention for a time-limited period aligned with industry practice.
When you request deletion, we will remove personal data from active systems and delete backups as permitted, except where retention is required by law or legitimate business needs.
Security Practices
EthicMint applies technical, administrative and physical safeguards to protect personal data against unauthorized access, disclosure, alteration and destruction. Security measures are reviewed and updated as technology and risks evolve.
- Encryption of data in transit using TLS and encryption at rest for sensitive information.
- Access controls, role-based permissions and multi-factor authentication for administrative accounts.
- Regular security assessments, monitoring and incident response procedures to detect and address issues promptly.
Your Rights
You have rights to access, correct, restrict or delete your personal data, and to object to processing for certain purposes. We provide straightforward channels to exercise these rights.
- Access: request a copy of personal data we hold about you.
- Correction: ask us to update inaccurate or incomplete personal data.
- Deletion: request deletion of personal data where processing is no longer necessary or you withdraw consent.
- Restriction and objection: request limits on processing or object to processing based on legitimate interests.
- Portability: where applicable, receive your personal data in a structured, commonly used format.
- Withdraw consent: withdraw any consent previously provided for marketing or non-essential cookies.
- How to contact: to exercise rights, contact us using the details below and include enough information to verify your identity so we can respond securely.
- Right to lodge a complaint with a supervisory authority: If you believe EthicMint has not handled your personal data in accordance with applicable law, you have the right to file a complaint with the relevant data protection authority in your jurisdiction.
Exercising your privacy rights
You can request access, correction, deletion, restriction, portability, or objection to processing by contacting our Data Protection team. Provide a clear description of the request and any identification information needed to verify your identity. Send requests to [email protected] or via post to EthicMint, 19 Jalan Semerbak, Singapore, 329053. Include Business ID S7424236A when relevant to help us process your request promptly and accurately. We may ask for additional information to verify your identity before acting on certain requests.
We aim to acknowledge receipt of rights requests within 5 business days and to respond substantively within 30 calendar days. Complex requests or requests requiring coordination with third parties may take longer; if so, we will inform you of any expected extension and the reasons for it.
Marketing communications and choices
EthicMint may use your contact information to send service updates, educational content about ethical business decision-making, product offers, and event invitations tailored to your preferences. Communications are designed to help you make business decisions aligned with ethical priorities and to highlight relevant features and services that can save time or reduce risk.
You can opt out of marketing emails at any time by using the unsubscribe link in the footer of our emails or by emailing [email protected] with the subject line 'Unsubscribe'. For postal or other marketing preferences, contact us at EthicMint, 19 Jalan Semerbak, Singapore, 329053 or call +6580160873.
Children and minors
Our services are intended for adults and professionals seeking guidance on ethical business decision-making. We do not knowingly collect personal data from individuals under 18 without parental or guardian consent. If you are a parent or guardian and believe we have collected personal data about a child under 18, please contact [email protected] and we will take steps to address the concern.
Third-party links and services
Our platform may contain links to or integrate with third-party websites and services. Those third parties have their own privacy practices and terms which may differ from ours. EthicMint is not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any third-party services you use in connection with our platform.
Changes to this Privacy Policy
We periodically review and may update this Privacy Policy to reflect changes in our services, legal requirements, or business practices. The effective date at the top of the policy indicates when changes take effect. Material changes will be posted on our website and, when appropriate, notified to registered users by email. Continued use of our services after an update indicates acceptance of the revised policy.
Contact Information
For privacy inquiries or to exercise your rights, contact EthicMint: [email protected], Tel: +6580160873, Address: 19 Jalan Semerbak, Singapore, 329053. Business ID: S7424236A. Our team is available to assist with data requests, questions about how we process personal data, or concerns about compliance.
